REAL OWNERS. BETTER EVIDENCE.

Report a JAECOO fault

Turn an experience into useful evidence: your model, symptoms, repair and outcome in one structured report.

Private first. Reviewed before use.

This form is not a breakdown service, a warranty claim or a route to the manufacturer. Contact your retailer or roadside provider for help with the vehicle. Submitting here does not create an account or join a mailing list.

Share an ownership update, including trouble-free miles →

1. You and your JAECOO

Required fields are marked *. Your email and supporting files stay private.

Your email * I have a private vehicle code from an earlier club submission Model *Powertrain *Trim *Model year *First registration month (optional)Vehicle specification *Current mileage (miles) *Months you have owned this car *

2. What happened?Fault category *Date first occurred *Describe the symptoms and conditions *Exact warning message (optional)Did the car remain driveable? *Current outcome *After repair, has it happened again? *

3. Retailer, repair and evidence

Add what you know. A suspected diagnosis should be labelled as such. Leave out registration numbers, VINs, addresses, other people’s names and payment details.

Retailer / dealer business (optional)Software version (optional)Days the vehicle was unavailable (optional)Diagnosis, if supplied by the repairer (optional)Repair performed and follow-up (optional)Supporting files (optional)Up to 3 JPEG, PNG or PDF files, 2 MB each. Redact private details first. Files are held privately for review and are never published automatically.

4. Your choice I agree that the club can store and review this submission and contact me about it, as explained in the owner-data privacy notice. * I also allow the club to use an anonymised account or contribution in published research after review. This is optional; my email and files will stay private.

Submissions and files are kept for up to 12 months, with backups expiring within a further 7 days. You can request correction or deletion. No automated publication or reliability score is generated.

This structured form needs JavaScript. You can still read the fault-report checklist and use the contact details in our privacy notice.

Report a JAECOO fault

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